Transforming Healthcare Cultures Together
How a Change in Intentional Actions Created Dramatic Improvements in Engagement, Safety, and Satisfaction “What is in the sauce over there?” That is what some in healthcare are asking one Florida regional hospital. Patients and community members are curious about the uplifting turn-around at Hendry Regional Medical Center (HRMC) in Clewiston, Florida. Clewiston is “America’s […]
Thrive Together as One Team
by Darrin Tulley, Founder and Chief of Possibilities at Ignite Happy A new manager, Cindy, got an assignment to turn around a worksite benefits organization that wasn’t living up to expectations. She was thrown into a tough position where relationships were bruised and battered all around. The service level scores, and business results were even […]